99designs - How We Protect Your Account & Payment Information
Your privacy is the foundation of how we operate. We've built 99designs around keeping your account secure, your payment details encrypted, and your personal information private. This policy...
What We Collect & Why
When you open an account with 99designs, we collect information needed to verify your identity, process your deposits and withdrawals, and keep your account safe. This includes your name, email, phone number, and payment details when you fund your account via JazzCash, Easypaisa, SadaPay or Raast. We also track your gameplay activity, account balance, and transaction history so we can deliver accurate
payouts and detect any unusual account behaviour. We never sell your personal data to third parties. Your information stays within our platform and is shared only with payment processors and compliance partners where local law requires it. We retain your data for as long as your account is active, plus a retention period for regulatory compliance in supported regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Earn Your Trust
Privacy protection isn't a feature we add—it's built into how 99designs operates. We use industry-standard encryption, regular security audits, and strict access controls to keep your data safe. Every team member who...
SSL Encryption
All data transmitted between your device and our servers is encrypted using SSL 256-bit technology. Your payment details and account credentials are never visible in plain text.
Payment Processor Compliance
We partner only with payment processors certified for JazzCash, Easypaisa, SadaPay and Raast transactions. Each processor meets international security standards for handling financial data.
Regular Security Audits
Our systems undergo quarterly security reviews by independent auditors. We test for vulnerabilities, verify encryption protocols, and update defences based on emerging threats.
Access Controls
Only authorised staff can access your personal information, and only when needed to process your requests or investigate account issues. All access is logged and monitored.
Data Minimisation
We collect only the information required to operate your account and comply with local regulations. We don't ask for unnecessary details and delete data when it's no longer needed.
Incident Response
If a security incident occurs, we notify affected users within 24 hours and provide clear steps to protect your account. We maintain a detailed incident log for transparency.
How Our Privacy Approach Compares
Our privacy policy is straightforward and consistent across all our pages. We don't hide terms in footnotes or change our practices between sections. What you read here applies...
| Transparent Data Use | We explain exactly what data we collect and why. No hidden tracking, no surprise data sharing, no vague language about 'analytics partners'. |
|---|---|
| No Third-Party Sales | Your personal information is never sold to advertisers, data brokers, or marketing firms. We keep your data within our platform. |
| Local Payment Focus | We prioritise JazzCash, Easypaisa, SadaPay and Raast because they're familiar to Pakistan players. Your payment data stays within these trusted local networks. |
| User Control | You can update your privacy settings, request your data, or delete your account at any time. We don't lock you into data-sharing agreements. |
| Compliance First | Our policy aligns with Pakistan data protection requirements and international standards. We update our practices as regulations evolve. |
| Consistent Across Pages | Whether you're reading our terms, payment policy, or account security page, the privacy principles remain the same. No contradictions. |
| Regular Updates | When we change our privacy practices, we notify you via email and update this page. You'll always know what's changed and why. |
What Protects Your Account
Your account security goes beyond passwords. We use multi-layer verification, encrypted payment processing, and real-time fraud detection to keep your funds and personal information safe. Every...
Two-Factor Authentication
Enable 2FA in your account settings to add an extra security layer. You'll verify login attempts via email or SMS, so only you can access your account.
Encrypted Transactions
Every deposit via JazzCash, Easypaisa, SadaPay or Raast is encrypted end-to-end. Your payment details are never stored on our servers in readable form.
Fraud Detection
Our system monitors for unusual account activity—unexpected logins, rapid withdrawals, or suspicious payment patterns. We flag and investigate anomalies in real time.
Withdrawal Verification
Before we process any withdrawal, we verify your identity and confirm the destination account matches your registered payment method. This prevents unauthorised transfers.
Session Security
Your login session expires after 30 minutes of inactivity. You'll need to log in again to continue playing, which prevents unauthorised access on shared devices.
Privacy Dashboard
View all your account activity, connected payment methods, and login history in one place. Disconnect any devices you no longer use and review recent transactions.